Privacy Policy

PRIVACY POLICY

Last updated: October 28, 2026

This Privacy Policy explains how Nuovessa collects, uses, and shares personal information when you visit https://nuovessa.com, make a purchase, contact us, or otherwise interact with our store.

INFORMATION WE COLLECT

Depending on how you use our store, we may collect:

• Contact details, such as your name, email address, phone number, and shipping or billing address.
• Order details, such as products purchased, order value, payment status, and transaction history.
• Payment information needed to process a transaction. Payments are handled by third-party payment providers; we do not receive or store your full payment card number.
• Account information, if you create an account.
• Messages and information you provide when contacting customer support.
• Device and usage information, such as browser type, IP address, pages visited, and interactions with our website.
• Cookie and similar technology information used to operate and improve the store.

HOW WE USE INFORMATION

We may use personal information to:

• Process, fulfill, and deliver orders.
• Process payments, returns, and refunds.
• Communicate with you about orders, products, and customer support.
• Maintain and improve our website, products, and services.
• Detect and prevent fraud, abuse, or security issues.
• Comply with legal obligations.
• Send marketing emails where permitted by law and your preferences.

You can unsubscribe from promotional emails at any time by using the unsubscribe link in the email. You may still receive non-promotional messages about your orders or account.

HOW WE SHARE INFORMATION

We may share relevant information with service providers who help us operate our store, such as Shopify, payment processors, shipping and fulfillment providers, customer support tools, analytics providers, and marketing services. These providers may use information only as needed to provide services to us, subject to their own obligations.

We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a business transaction such as a merger or transfer of assets.

COOKIES AND ANALYTICS

Our store may use cookies and similar technologies to keep the site working, remember preferences, understand how visitors use the site, and support marketing. You can manage cookies through your browser settings. Blocking some cookies may affect site functionality.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain data uses. To make a privacy request, email nuovessa@163.com. We may need to verify your identity before processing a request.

CHILDREN’S PRIVACY

Our store is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and address the request.

DATA SECURITY AND RETENTION

We use reasonable measures designed to protect personal information. No method of online transmission or storage is completely secure. We retain information for as long as needed to provide our services, meet legal and accounting obligations, resolve disputes, and enforce our agreements.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.

CONTACT

For questions or privacy requests, contact:

Nuovessa
Email: nuovessa@163.com
Website: https://nuovessa.com